Hm Playa Del Carmen Hotel - Playa del Carmen

$$$$|View on mapPlaya del Carmen, Mexico|
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Hm Playa Del Carmen Hotel - Playa del Carmen
$$$$

Overview

Located right in the centre of Playa del Carmen, the 4-star Hm Playa Del Carmen Hotel offers fast access to the mall Winpot Playa del Carmen Casino, nearly a 25-minute walk away. The hotel features 91 rooms with city views, a swimming pool, and a gym on site.

Location

Thanks to its beautiful location in Centro with all of Imperial County, the accommodation is around 700 metres from Quinta Avenida. The Hm is just 5 minutes on foot from Mamita's Beach Club and just 1.7 km from Sun Jaguar. The property is also within close distance of Xcaret Park. There is Point Esmeralda 2.9 km away, and Hotel Shuttle Meeting area bus station only a few metres from Hm Playa Del Carmen Hotel.

For those travelling from afar, Aeropuerto de Playa del Carmen airport is 5 minutes' drive away.

Rooms

Each of the well-appointed rooms has a balcony and a terrace, and some feature an avant-garde interior. They offer such nice touches as sound-proofed windows, along with a sofa set and a work desk, and tile flooring. Appointed with a separate toilet and a shower, the spacious bathrooms have a hair dryer and towels.

Eat & Drink

The restaurant is open daily for breakfast. There is a snack bar onsite. El Fogon offers a wide range of South American dishes and lies in front of this Playa del Carmen hotel.

Leisure & Business

A sunbathing terrace and an outdoor swimming pool can be booked at the accommodation at an extra charge. You can also join water sports activities, snorkelling, and diving, as well as cars for rent.

Licence number: 009-025-001689/2026

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in for free.
Other information
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
German, Spanish
Building
Number of rooms:128
Former name
WHALA PLAYA DEL CARMEN/Carmen Inn
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Standard Triple Room
  • Bed options:
    Sleeping arrangements for 3 persons
Junior Suite
  • Max:
    4 persons
  • Bed options:
    1 King-size bed and 1 Sofa bed1 King-size bed
Double Room
  • Max:
    4 persons
  • Bed options:
    2 Single beds or 1 Double bed1 Double bed2 Double beds
  • City view
  • Shower
  • Non-smoking
Show 1 more room typeLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Canoeing
  • Horseback riding
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace

Room view

  • City view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Hm Playa Del Carmen Hotel

💵 Lowest room price 6122 INR
📏 Distance to centre 400 m
🗺️ Location rating 9.0
✈️ Distance to airport 1.7 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte, Playa del Carmen, Mexico, 000000
Map view
Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte, Playa del Carmen, Mexico, 000000
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Mall
Quinta Alegria Shopping Mall
270 m
Museum
3D Museum of Wonders
270 m
Church
Nuestra Senora del Carmen Catholic Church
270 m
Beach
Mamita's Beach Club
270 m
Night club
Coco Bongo
270 m
Beach
Kool Beach Club
270 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
270 m
Gallery
Riviera Art Gallery
270 m
Gallery
La Galeria de Playa Art Gallery
270 m
Beach
Playacar
270 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
270 m
Avenida entre 24 y 34 calles 5a
Caminarte
270 m
Aquarium
Aquarium Beach
270 m
Casino
Grand Riviera Casino
270 m
Store
MEGA Soriana
270 m
Store
DAC Verduras y Frutas
270 m
Shopping Area
Plaza Calle Corazon
270 m
Shopping Area
Plaza Las Americas
270 m
Night club
Salon Salsanera
270 m
Restaurant
La Cafe
150 m
Restaurant
Senor Frog's Playa del Carmen
310 m
Restaurant
Legends Sports Bar
190 m
Restaurant
Sapori D'Italia
150 m
Restaurant
Bella Italia Pizzeria
130 m
Restaurant
Cantina Mamitas
170 m
Restaurant
La Parrilla
170 m
Restaurant
Starbucks Playacar
170 m

Reviews of Hm Playa Del Carmen Hotel

8.6 /10
Great
682 reviews
Verified reviews  
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Our guests’ reviewsWrite a Review
  • J
    John
    United States
    left 5 reviews
    Wrote a review on 11 Nov
    Very good
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service6.0
    Dining5.0
    7.0
    beautiful pool
    great location
    service issues
    breakfast quality

    Big hype, little substance

    The hotel boasts a great location just minutes from the main attractions, but it falls short with some hiccups. The breakfast lacked variety, and a miscommunication regarding additional charges left a bad taste. While the pool area is lovely, the service could use improvements-especially during busy times. A mixed bag for an otherwise decent stay.

    Double Room
  • J
    John
    United Kingdom
    Wrote a review on 09 Nov
    Great
    8.0

    The property was absolutely brilliant with perfect staff in assisting me clean my bathroom area. Marvellous and stunning location near the centre of playa del carmen, met needs well. And it was also just off the main pedestrian street, shops and restaurants and the beach and all the stores and restaurants...

  • L
    Lance
    United States
    left 1 review
    Wrote a review on 10 Sept
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining9.0
    9.0
    stylish room
    friendly staff
    great breakfast

    Fantastic Stay with Helpful Staff!

    We enjoyed a wonderful 5-night stay! The room had a unique design with natural touches, perfect for family comfort. The pool area was chic, great for kids after a day out. Breakfast offered a fantastic variety, especially the fresh fruits. Pro tip, arrive early to enjoy it fully!

    Double Room
  • P
    Philip
    United States
    Wrote a review on 08 Sept
    Very good
    7.0

    Modern and relaxing hotel with amazing location on fifth avenue that is close by. Superfriendly staff, airy twin/double room. Free parking, amazing service. Not to mention good wifi! Location so close to the centre and the beach and all the stores and restaurants and bars and restaurants inbetween. For tea or coffee visit Fruzo nearby.

  • R
    Robert
    United Kingdom
    Wrote a review on 08 Sept
    Very good
    7.0

    Airy twin/double room with balcony, 2 double beds, for instance.

  • M
    Michael
    United States
    left 1 review
    Wrote a review on 25 Aug
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining9.0
    8.0
    fresh omelettes
    great value

    It was just a fine choice for a flash visit in Playa del Carmen with great value for the money. The buffet breakfast was a nice surprise, especially the chef making fresh omelettes. Be aware the Wi-Fi is better in common areas than in rooms.

    Double Room
  • A
    Art
    United States
    Wrote a review on 22 Aug
    Great
    8.0

    We had an a nice size room with balcony and everything was really good. The breakfast was extensive and good hot with eggs or omelet, Mexican food and pancakes and frequently replenished.

  • M
    Mark
    United States
    left 2 reviews
    Wrote a review on 30 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service9.0
    Dining8.0
    9.0
    friendly staff
    great attractions

    perfect spot for city exploration and park views

    I loved this hotel because it was just a few steps from beautiful attractions like 3D Museum of Wonders and the serene Mamita's Beach Club. The friendly staff added a wonderful touch, ensuring every encounter felt special. The junior suite with city views was a relaxing retreat to come back to after a busy day of exploring, perfect for a family with children.

    Junior Suite With Terrace And City View
  • S
    Sophia
    United States
    left 2 reviews
    Wrote a review on 26 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining7.0
    8.0
    artistic decor
    friendly staff
    lovely pool area
    noise disturbances

    The friendly staff and lovely pool area enhanced my experience. Minor noise disturbances from outside were manageable. A good retreat!

    Double Room
  • J
    John
    United States
    left 4 reviews
    Wrote a review on 22 Jun
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining7.0
    8.0
    spacious room
    beautiful pool
    limited sun chairs
    no dresser furniture
    loud air conditioner

    The Junior Suite with Terrace and City view was spacious with a huge bed, contributing to an enjoyable stay. The beautiful pool and dining area created a relaxing atmosphere, while the super friendly staff made each interaction pleasant. Dining included good meat options and reasonably priced meals. A minor drawback was that there were limited sun chairs available during peak hours.

    Junior Suite With Terrace And City View
  • B
    Brad
    United States
    left 11 reviews
    Wrote a review on 05 Apr
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service9.0
    Dining9.0
    9.0
    delicious breakfast
    beautiful pool area
    weak wi-fi

    Great breakfast and pool area, but weak Wi-Fi signal in the rooms.

    Double Room
  • C
    Cheryl
    United States
    left 1 review
    Wrote a review on 25 Mar
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service9.0
    Dining9.0
    9.0
    great location
    friendly staff
    delicious breakfast
    loud air conditioner
    no dresser furniture

    The location was perfect, just blocks from 5th avenue, and the breakfast had a fantastic variety, including fresh fruits and made-to-order eggs. The staff were friendly.

    air conditioner was too loud at night.

    Double Room

FAQ about Hm Playa Del Carmen

What popular attractions are closest to Hm Playa Del Carmen Hotel?
The closest landmarks to Hm Playa Del Carmen Hotel include Mamita's Beach Club (not so far from the property)-rated 8.6/10 by visitors-as well as Quinta Avenida (700 meters).
What is the nearest airport to the Hm Playa Del Carmen Hotel hotel?
Aeropuerto de Playa del Carmen airport lies within 5 km of the Hm Playa Del Carmen Hotel hotel and is reachable with a 5-minute drive.
Is airport shuttle provided by the hotel?
Bus shuttle which will take you to the hotel with a 5-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Does the hotel have a car parking on site?
Yes, guests of the hotel can take advantage of parking on site.
What are our dining options during the stay at the 4-star Hm Playa Del Carmen Hotel hotel?
Unfortunately, the 4-star Hm Playa Del Carmen Hotel hotel does not have on-site restaurants, but there is a variety of dining venues just outside the property - visit restaurant El Fogon (350 meters) for the taste of South American cuisine or La Parrilla Mexican Grill (300 meters), which is popular for its Latin American dishes.
Does Hm Playa Del Carmen Hotel hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of Hm Playa Del Carmen Hotel hotel.
What is the timeframe for check-in and check-out in the Hm Playa Del Carmen Hotel hotel?
Guests of the Hm Playa Del Carmen Hotel hotel can check in from 15:00 to 23:59 and check out from 12:00.
How much does a room at the hotel cost?
The price for a room in the hotel starts at $99.
What payment methods are available in the Hm Playa Del Carmen Hotel?
At the Hm Playa Del Carmen Hotel, you can pay using сash, American Express, and Visa.
What are the room types offered by the Hm Playa Del Carmen Hotel hotel?
The Hm Playa Del Carmen Hotel hotel provides such room types as King Room and Junior Suite.
Which facilities are included in the rooms at the Hm Playa Del Carmen Hotel?
Some suites at the Hm Playa Del Carmen Hotel boast sound-proofed windows, a sofa set and a work desk as well as private bathrooms which include a hairdryer and bath sheets.
Which facilities does the hotel provide?
Top locations of the hotel include a storage room and a restaurant, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
Is swimming pool available at the Hm Playa Del Carmen Hotel?
Yes, the Hm Playa Del Carmen Hotel features a swimming pool.
Check rooms and rates
Check-in
Select date
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Check-out
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Rooms and Guests2 Guests, 1 room